Frequently Asked Questions
When should I place my order to ensure that my camper gets his/her package on the desired delivery date?
We recommend ordering early (2 weeks in advance) when possible but we can accommodate last minute orders. We suggest you check out our “Will My Package Arrive On Time?” section on our side navigation bar to determine how long to give your Pac to reach its destination.
How do you determine what goes in a Camp Pac?
We base this on the answers that you give to specific questions about your camper’s preferences, so each Camp Pac will be uniquely suited to your camper based on your answers. Or you can make a Build-Your-Own Pac, in which you can personally select each item, and can include as many items as you want.
How much is shipping and what if I want to get it there faster?
Up to $50 = $12.95
$51 – $75 = $14.95
$76 – $100 = $15.95
Over $100 = $16.95.
If you want your package to arrive sooner than estimated based on our Shipping Map, please contact our store at 1-800-248-2267 and we can determine if you require 2nd Day Air, or Next Day Air, and the cost (which is available by quote only).
Can I include food in a care package to my camper?
Since we adhere to camp policies, food and candy may be prohibited.
I ordered a camp pac last year, will my camper receive the same items in his/her Pac if I order one this year?
We keep records of every Pac we send, including a list of the items to ensure that we don’t send duplicates–we want every camp experience to be new and unique.